Australian High Commission
Democratic Socialist Republic of Sri Lanka
Also accredited to the Republic of Maldives

Contact DIBP

The  Department of Immigration and Border Protection (DIBP) at the Australian High Commission in Colombo receives a significant amount of correspondence each day and while we aim respond to all communication in a timely manner, please read the information contained on this website before making contact with us.

See: Application processing times

See: Find a Visa - Australian Visa Wizard

See: Application checklists

See: General information for visa applicants

Still Need More Information? 

The Australian Government have an arrangement with VFS Global to provide visa and citizenship services to applicants in Sri Lankan and Bangladesh at Australian Visa Application Centres (AVACs) in Colombo .

Schedule your appointment online at: VFS Global: Schedule an appointment in Colombo or VFS Global: Schedule an appointment in Dhaka.

For applicants in Sri Lanka and the Maldives, all enquiries related to visa requirements and information about lodging visa and citizenship applications please contact the VFS Global in Sri Lanka at:

For applicants in Bangladesh, all enquiries related to visa requirements and information about lodging visa and citizenship applications please contact the VFS Global in Bangladesh at:

Schedule an appointment online to lodge your application at: VFS Global: Schedule an appointment in Colombo or VFS Global: Schedule an appointment in Dhaka.

Useful email addresses:

Sharing information

The Department of Immigration and Border Protection is bound by the Privacy Act 1988 not to disclose any information related to applications to any person other than the applicant, authorised persons or authorised agents. If you are not one of the above mentioned people, we are prohibited from releasing specific information about the application to you. If you wish to be an authorised person, please appoint an authorised recipient (including a migration agent) via your ImmiAccount (for online lodgements) or by completing Form 956 or Form 956A (for paper applications only).