In this section:
- Guide for renewal of passport application by mail - Adults
- Mailed in Customer FAQ - Adults
- Guide for renewal of passport application by mail - Children
- Mailed in Customer FAQ - Children
Guide for renewal of passport application by mail
Eligibility
For an Adult passport renewal, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you can answer yes to all the above, complete your PC7 passport renewal application online.
If you don’t meet these criteria, you’ll need to lodge your application in person by appointment only. Click here to make an appointment.
Urgent Travel
If you have urgent travel, you may be eligible to apply for an Emergency passport. Please contact us [email protected] for further advice.
Guide for Adult renewal application (PC7) by mail:
1.Complete your renewal application form online
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The application must be lodged within six months of completion
2.Print and sign your application form
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Print your application on plain white A4 paper, using blank ink only. Make sure your form has printed in full and isn't cut off at the top or bottom of the page.
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US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form
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Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
3.Photos
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Two recent identical colour photos, less than six months old with your full name written on the back of one photo. Refer to photo guidelines for more information
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Do NOT attach the photos to the form as this may damage them
4.Payment
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Payment is to be made via an online link, using a debit/credit card that allows international transactions, which will be sent to you once the documents are received at our office.
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You can view more information on https://www.passports.gov.au/getting-passport-how-it-works/passport-fees
5.Check your adult renewal checklist
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Before posting your application, review your adult renewal checklist here.
6.Post your application
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Post your application to;
Australian High Commission, 21, Srimath R G Senanayake Mawatha, Colombo 07.
7.How long will it take?
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Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.
Guide for a child renewal passport application (PC8) by mail:
Eligibility
Child passport renewal applications (PC8) can be mailed-in provided the applicant is:
- aged up to 15 years old and
- has held a previous passport
If you can answer yes to the above, complete a PC8 passport application online.
For first-time child applications and applicants aged 16 or 17, the application must be lodged in person by appointment only. Click here to make an appointment.
Urgent Travel
If you have urgent travel, please contact us [email protected] for further advice.
1. Complete the application form (PC8) online
- The application must be lodged within six months of completion.
2. Photos
- Include minimum two passport photos, less than six months old. Refer to photo guidelines for more information.
- The back of one photo must be endorsed by the child’s guarantor, writing ‘This is a true photo of [the child’s full name]’ and signed in black pen.
- DO NOT attach the photos to the form as this may damage them
3. Parents proof of identity
- Certified copies of both parents’ identity documents that show their name, photo, signature and current address (i.e. both parents or those with parental responsibility for the child who signed section 17 on the application form)
- Name changes: If the current names of either parent are different to how they appear on the child’s birth certificate, please include certified documents that explain the change of name.
4. Print the application form
- Print the child renewal application on plain white A4 paper, using blank ink only. Make sure the form has been printed in full and isn't cut off at the top or bottom of the page.
- US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form.
5. Signing the application form
- Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
- Children 10 years or older must provide a signature unless there is a medical reason or disability that prevents them from signing.
6. Guarantor
- A guarantor must sign section 11 of the application form. Remember the guarantor must also endorse the back of a passport photo by writing ‘This is a true photo of [the child’s full name]’ and signing in black pen. Refer to https://www.passports.gov.au for more information on guarantor requirements
7. Consent
- Parental Consent is required for a child passport. Everyone who’s giving consent must sign section 15 of the form in front of a witness.
8. Payment
- Payment is to be made via an online link, using a debit/credit card that allows international transactions, which will be sent to you once the documents are received at our office.
- You can view more information on Passport Fees here. https://www.passports.gov.au/getting-passport-how-it-works/passport-fees
9. Check the child renewal checklist
- Before posting your application, review the child renewal checklist here.
10. Post your application
- Post your application here, Australian High Commission, 21, Srimath R G Senanayake Mawatha, Colombo 07.
11. How long will it take?
Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE: incomplete applications will cause delays.